Reset acct-TFA instructions provided
good morning this is ruben gregorian my number is 817-907-5454 and i'm calling to contact support to reset my access even though i set up the UH-2 factor authentication for whatever reason uh i think there's something that's defective uh after about a couple modules 4 sections i'm unable to log in so i just need help resetting my access to be able to log in i understand that i can do the modules without logging in but i mean i was logging in and doing them now i can't log in i'm just doing the modules but i just need my access reset again ruben gregorian my number is 817-907-5454 and just need to contact support to reset my access so please give me a call back and i look forward to hearing from you have a great day and a wonderful week thank you bye bye
Comments
Dear Reuben, Support has…
Dear Reuben,
Support has reset your account. Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked again.
Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.
About Microsoft Authenticator - Microsoft Support
Get verification codes with Google Authenticator - Android - Google Account Help
Get verification codes with Google Authenticator - iPhone & iPad - Google Account Help
Sincerely,
The HUDhousingcounselors.hud.gov Support Team