Ticket from Patty Frederick - Certification Exam

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Dear Patty,

Thank you for informing us of the issue you are experiencing. To better enable us to resolve the issue, please provide more information by updating this ticket via the link at the bottom of this message. Please provide the Username or the email address for the HUD account you used to create the account you are trying to access. We are unable to locate an account with the email address of pattyfrederick812@gmail.com.

Sincerely,

The HUDHousingCounselors.hud.gov Support Team

Unable to use Google Authenticator. When I do use it, the codes do not work.
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pattyfrederick812@gmail.com
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