I started the exam timely and had the exam frozen at the end. I could not go back and review only submit. I contacted Kryterion and made notes. Also the calculator did not work, Once I got all done- 2 hours later I started to complete the exam and had to reset the camera. I was immediately shut down after one question answered saying I could not be seen. I could see me. I called to relaunch as it was just like before when all was stalled and they had me go out and come back in, Allen was a great help. We got set up and then when I restarted the test - it was stopped and Ashley would not relaunch. To summarize - you will see my notes during the exam. I was not allowed to review but only submit - I could not go back. I did not have a working calculator. I was almost done with the exam but had a few questions I held back for review. Once I finally got all correct and started again I was shut down saying camera could not see me well. There was not warning as before to move the camera out a bit or anything. I paid for this test and did not have the opportunity to complete it. I am very upset with the way we have to go in and out of the site- to make it work.
Please review and offer an opportunity to finish this test. This was not handled well. I was not sure if I needed to put it under Exam or Kryterion but it was not technically a good experience with the proctor. Two of my coworkers have had the same in and out experience. And I understand many of the calculators are not working.
Patricia Tracey- after nearly 3 hours on this.