Dear Counselor,

Thank you for informing us of the issue you are experiencing. It seems our security certificate for the HUDHousingCounselors.hud.gov website had expired, causing an issue when our system attempted to connect to the Kryterion testing system. We have updated our security certificate and the system should function as normal now.

Sincerely,

The HUDHousingCounselors.hud.gov Support Team