Since my desktop computer/monitor does not have a camera nor microphone, I purchased a new laptop to take my HECM exam (September 2018) and the HUD Housing Counselor Exam.
I completed the HECM exam in September and registered for the Counselor exam: Thursday, May 30, 2019 at 10:30 am CST.
The Confirmation email states that a detached web camera is required to take the online proctored exam.
I called Kryterion's Tech support and they said I need to contact HUD to request to be able to use my connected laptop camera. As I did while taking the HECM Exam, I will sit with my back at a full wall mirror so the camera will be able to see all sides of me while taking the exam.
I am requesting to be able to use my laptop with internal camera and microphone to take the online proctored HUD Counselor Exam.
Thank you,
Sherrie Young
sherrie@creditcoalition.org
832-250-8682 cell