Hi,
I scheduled a online exam for June 21st, I was unable to take it due to my work computer having antivirus protection. After speaking to the chat support I was told once I reschedule the payment would role over but was not told I would have to do so in 24hrs. Kryterion was not able to refund the money and told me to contact HUD to get a refund. How would I go about that process?