Hello,

I had schedule my exam today at 12 keystone court, Leola, PA. 11 AM.
I am from Philadelphia and I drove all the way here to do the exam and there was nobody at the center. when I called at 10:50 AM because I was waiting, the person said he had an emergency and he sent an email. I never got the email even spam because I checked my email every day. The only email i got was the reminder to take my test today. In the circumstances that it was not my fault, I would like to get my $100 back to be able to reschedule my test again. can you help me please.

Thank you.