I was taking my exam today and was interrupted by the proctor stating that my eyes could not be seen. I had not changed positions since the beginning of the test. I adjusted the camera and then they came back with my camera must have come unplugged from the USB. It had not come unplugged and I could see myself perfectly fine. The last chat with them said that the problem was on my end. They told me to log out and back in. I had issues with key stroke recognition upon relogging in. Got that straightened out and then I got a message that I had asked for help and that I could continue with the test while I waited. I had not asked for assistance and it would not let me continue with the test. Yesterday, a co-worker had almost the same issue when taking the test. She got through part of the questions and then was interrupted but told they could not see her profile. It ultimately ended in her rescheduling her test for today. I hope that she does not incur the same issue today.