I have tried repeatedly to get into the online test. The system let me reschedule once after I timed out. But now I don't see what it let reschedule to which was 10:30 pm 8/1/2020. Now it won't let me reschedule at all. The initial problem involved biometrics testing and webcam. I need to be able to schedule for a new test time and a reset of the biometric test. HELP!!!