Super frustrated!
I have studied for the online proctored exam twice now only to be turned down by the proctor Kryterion for not having the correct account name. My name is Christopher Campbell Christensen, I go by Chris for short. I sign my name Chris and my driver's license says Christopher Campbell Christensen. I went online after the first turn down and changed my name in the system on your website but the proctor said something about not having it correct in my "webassessor account", whatever that is. Anyway, super frustrated, super unhappy with Kryterion, but humbled by the knowledge that this is exactly the type of challenge our future clients will also experience. So....how do I correctly change my name in the webassessor system so that I might successfully take the online exam? Please contact me by phone at 619-681-3667 direct or by email at cchrist17543@gmail.com to let me know what needs to happen to fix this by the time i take the third re-scheduled test next weekend. And, I just realized, I re-scheduled during the Super Bowl.....greeeeeat.