I received response to my complaint regarding my horrible Proctor experience, yet there was no feasible resolution offered. My Case number is 01455848. I feel that a reasonable resolve would be to be granted either a refund, or a complimentary testing session. I have been waiting since the 27th of January to receive feedback, and though I was finally contacted on yesterday, the message was empty. I would appreciate it if I could be contacted today with a solution. I would like to retake the test on tomorrow. I may be reached at 205-447-5504. Dr. Charlena Morton