Ticket from Araceli Perez - User Account

Good morning, I was talking to Brandon on a chat and he was trying to help me sign in to take my exam. But for some reason, I'm not able to chat with him anymore to ask him how I can sign in to take my test, if telling me that I have the wrong password. Can someone please help me.

email
araceli.s.perez@cplc.org
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