Dear Counselor,

We received your request for accommodations for 1 hour of additional time. Please note that reasonable accommodations are provided to eligible test takers in accordance with the Americans with Disabilities Act (ADA).

Your request is not complete as your statement/documentation does not meet our requirements. Please review the information below and provide adequate documentation. 

Examples of Accepted Documentation 

• Recommendations of qualified professionals
• Proof of past testing accommodations
• Documented observations by educators
• Results of psycho-educational or other professional evaluations
• An applicant’s statement of his or her history regarding testing accommodations

You can visit the following URL to update this ticket and upload your documentation:
[INSERT TICKET LINK]

Please call Support at 210-489-1461 if you have questions about this request. Hours of operation are 8:00 a.m. to 4:30 p.m. Eastern time Monday–Friday except Federal holidays

Sincerely,

The HUDHousingCounselors.hud.gov Support Team