I have had 3 attempts by my companies laptop which had failed. I had spoken to Kryterion and to a HUD support agent. Both were not able to assist me. I am requesting information if there is an option to have a practice exam scheduled to be sure my computer can connect and access the exam via online. Will you please have one of your agents call me as soon as they have availability? My number is 920-593-3708. Thank you. Elizabeth