I am scheduled to take a HUD Certification Exam on Monday the 12th but unfortunately my special needs child has fallen ill and I don't anticipate being able to make my scheduled time. I attempted to reschedule but due to the 72-hour window I am being charged an $85 fee. I contacted Kryterion regarding a fee waiver and rescheduling and I was advised to contact support. Is there any possible assistance you can provide.