Hello,
I transferred my test results to FHA connection back in August, but when I tried to complete the HUD Certified Housing Counselor Application (https://entp.hud.gov/idapp/html/f17counselor-application.cfm), I was unable and received the message "no certified exam data on file". The system also took issue with my social security number. This has now happened multiple times, over several weeks. I am at a loss for what to do. Is is possible that there was an error with the SSN that was put in for me? Or that my exam ID is incorrect? Please also let me know if there is someone else I should contact. I would appreciate any help you are able to give, thank you.