Ticket from Stephanie Kirsch - Kryterion/Webassessor

Submitted on Tuesday, December 12, 2023 - 13:25
Submitted by user: Stephanie Kirsch
Submitted values are:

First Name: Stephanie
Last Name: Kirsch
Email Address: skirsch@cccsofchatt.org
Phone Number: (423) 400-9836
Exam Type: Online Exam
Scheduled Exam Date: Sun, 11/12/2023
Scheduled Exam Time: 10:00 am
Identify the requested action: I would like a refund for the exam I did not
attend
Identify the circumstances: Other
Please explain "other": My exam was scheduled for October 2nd at 10am EST.
After testing the computer it stated I met all requirements but when I went
to take the exam I was unable to. IT was able to look and see what the
problem was and wasn't able to identify anything. We now have a specific
computer set up for this and I am able to move forward with the exam.
Upload documentation:
https://hudhousingcounselors.hud.gov//system/files/webform/HUD-Admin-Error.jpg

The results of this submission may be viewed at:
https://hudhousingcounselors.hud.gov//node/20551/submission/3151

 

 

email
skirsch@cccsofchatt.org
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