Ticket from Stephanie G. Felix-Moreno - General

Submitted by gfelix.homes@g… on

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Submitted by Customer Servi… on Thu, 08/15/2024 - 11:08

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Hello,

Thank you for reaching out about FHA Connection. We are aware of this issue and are working to resolve the problem. This is one of our main priorities to get website connected to FHA Connection as soon as possible. HUD is aware of the issue as well and is working with us to resolve this problem. As soon as we receive any updates on this matter, we will reach out immediately.

Thank you for your patience with us as we move to rectify this issue.

Sincerely,

The HUDhousingcounselors.com Support Team

Your weblink between Kryterion and FHA, is not working and has not allowed me to upload my exam/certification for HUD counselor. Because of the way it is set up, It doesn't allow me to receive the cert. # or even a Receipt of payment for the exam. I passed this last friday7/12 and have been in touch with everyone to no avail. Kryterion is stating that the issue is with the hyper-link connection through your website. I really need this resolved, it is affecting other people's lives, not just mine. Thank you.
email
gfelix.homes@gmail.com
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