To access your account, you will need to download the Google Authenticator Application on your mobile device to activate it on your account. Once you login to your account you will need to log in to your account and use the Authenticator App to generate a 6-digit code to authorize your log in.
I enabled the two factor authentication but don't have access to the codes. Can it be two factor authentication be reset so that I can use a different scan?
HUD's Office of Housing Counseling
Comments
Hello Christina,To access…
Hello Christina,
To access your account, you will need to download the Google Authenticator Application on your mobile device to activate it on your account. Once you login to your account you will need to log in to your account and use the Authenticator App to generate a 6-digit code to authorize your log in.
Sincerely,
The HUDhousingcounselors.com Support Team