Support has reset your account, you may now use two factor authenticator to log in. Please note you will be asked and must enter in a new and unique code from your authenticator app each time you log in. Failure to do so will result in your account being locked again.
I am not receiving the authentication code necessary to log in when I attempt to. I have the HUD Counselor's exam tomorrow morning and will need this in order to take that test.
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Hello,Support has reset your…
Hello,
Support has reset your account, you may now use two factor authenticator to log in. Please note you will be asked and must enter in a new and unique code from your authenticator app each time you log in. Failure to do so will result in your account being locked again.
Sincerely,
The HUDhousingcounselors.com Support Team