I have now left a VM to receive tech assistant. I email you last week, mentioning that I was having trouble with the next step to go into my account. Tech assistant didn't send me a ticket. When I tried to complete the next step, it would not accept the password that was given to me. If someone can call me to provide me information on the next step I would appreciate it, as I'm an going to take a couple of day to review, take the practice test, and the final test.
email
kcbonner@comcast.net
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HUD's Office of Housing Counseling
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Hello,Support has disabled…
Hello,
Support has disabled your two factor authentication. You will need to set it up again, but please be sure to follow the instructions on how to set it up properly so that you are able to log in in the future.
Below are two links to two of the authenticators that will work with the required Two Factor Authentication to log into your account. Support highly recommends downloading one of these applications on your mobile device.
About Microsoft Authenticator - Microsoft Support
Get verification codes with Google Authenticator - Android - Google Account Help
Sincerely,
The HUDhousingcounselors.com Support Team