I've completed the two-part verification on 9/4/2024 at 2:18pm at this point I'm able to get into my Hud account today when I'm logging in its asking for my two-part verification but there isn't a scan bar or code for me to complete the two-part verification! Please advise!
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dgray@nwtoledo.org
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Hello,Support has disabled…
Hello,
Support has disabled your two factor authentication. You will need to set it up again, but please be sure to follow the instructions on how to set it up properly so that you are able to log in in the future.
Below are two links to two of the authenticators that will work with the required Two Factor Authentication to log into your account. Support highly recommends downloading one of these applications on your mobile device.
About Microsoft Authenticator - Microsoft Support
Get verification codes with Google Authenticator - Android - Google Account Help
Sincerely,
The HUDhousingcounselors.com Support Team