Ticket from Della Clark - User Account

Comments

Permalink

Dear Della,

You shouldn't be receiving a code to your email. 

To properly set up the two-factor authenticator you will either need to download Microsoft Authenticator App or Google Authenticator App. Once you have these properly set up per the below guides, you will receive the 6-digit code within the app you downloaded.

Support has disabled your two factor authentication. You will need to set it up again, but please be sure to follow the instructions on how to set it up properly so that you are able to log in in the future.

Below are two links to two of the authenticators that will work with the required Two Factor Authentication to log into your account. Support highly recommends downloading one of these applications on your mobile device.

About Microsoft Authenticator - Microsoft Support

Get verification codes with Google Authenticator - Android - Google Account Help

Sincerely,

The HUDhousingcounselors.com Support Team

I am still not getting a code emailed to me or texted to me when I log in. Is there someone I can talk to about this?
email
949propertyboss@gmail.com
Archived
Unarchive