Ticket from Misty Layne-Watkins - User Account

Submitted by mlaynewa@utk.edu on

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Submitted by Customer Suppo… on Wed, 09/25/2024 - 11:05

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Hello,

Support has reset your account. Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked again.

Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.

About Microsoft Authenticator - Microsoft Support

Get verification codes with Google Authenticator - Android - Google Account Help

Sincerely,

The HUDhousingcounselors.com Support Team

I have been having trouble with this website for hours. I was able to get logged on but I could not set-up two factor authentication. I need to be able to access mt account from a personal computer but once again, I am locked.
email
mlaynewa@utk.edu
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