I am having a lot of trouble accessing my account. When I use the link sent and attempt to reset my password after regaining access I have the same issue. Please help me, I need to register to take my exam. Error message states contact support to reset your access.
email
ecampbell@waynemetro.org
Archived
Unarchive
Comments
Hello, Support has reset…
Hello,
Support has reset your account. Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked again.
Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.
About Microsoft Authenticator - Microsoft Support
Get verification codes with Google Authenticator - Android - Google Account Help
Sincerely,
The HUDhousingcounselors.hud.gov Support Team