Ticket from Lorena Ortega - User Account

Submitted by camurexerciinh… (not verified) on

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Submitted by Customer Suppo… on Tue, 10/15/2024 - 10:27

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Dear Lorena,

Support is unable to merge accounts currently.

We can delete which ever account you'd like at your request.

Please advise how you'd like to move forward.

Sincerely,

The HUDhousingcounselors.hud.gov Support Team

Good morning. I have two user accounts, lortega0312@gmail.com and lortega1203@gmail.com. Would you please help me to consolidate both accounts to just one lortega0312@gmail.com I have already completed the four modules. I have 2 modules remaining before I can schedule the exam.
email
lortega1203@hotmail.com
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