The system does not recognize that I have passed my certification exam. My Agency HCS ID is 80129 and my Housing Counselor ID is ZV2ZLQ. I have passed this exam back in 2020. Can you please update the system to reflect the correct exam status for my profile? Thanks!
email
ginavenegas83@gmail.com
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HUD's Office of Housing Counseling
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Dear Counselor, Thank you…
Dear Counselor,
Thank you for informing us of the issue you are experiencing. We are working to replicate the issue and consulting with our technical staff to resolve it as quickly as possible.
If applicable, we will contact you once the issue is resolved.
Sincerely,
The HUDHousingCounselors.hud.gov Support Team