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Requestor Name: Manuel Nussbaumer
Requestor Email: manu.sunbuarem@gmail.com
Question Related To: Housing Counseling Program
Question ID: 240643
Question Subject:
HUD Certified Housing Counselor Application Process
Question Text:
Hello,
1) I passed the certification exam on November 27th;
2) I tried to transfer the result to FHA connection. It didn't work because my SSN wasn't apparently correct. SFADMIN@hud.gov told me that my SSN was incorrect and that's the reason I cannot go forward in my application. They encourage me to "contact where you took the exam and have them correct the ssn on the exam"
3)I did so aand I could connect with Ajanta Counsulting LLC who explained me that they have the correct SSN in their system.
4) I contacted you.
5) What can I do now?
Response:
Hello Manuel,
Thank you for your inquiry, and congratulations on passing the exam! We recommend contacting hudhousingcounselors.hud.gov to ask them to correct your SSN and resubmit your results to FHA Connection: Support | HUD Housing Counselors Training and Testing for Certification. That should address the SSN issue.
Sincerely,
HUD Exchange
email
manu.sunbuarem@gmail.com
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Comments
Dear Manuel, I sincerely…
Dear Manuel,
I sincerely apologize about the continued confusion you are receiving about this. We have reached out to our POC at HUD so that we can get you assistance in this matter.
Please stand by while we wait for their response so that we can help resolve this issue.
Sincerely,
The HUDhousingcounselors.hud.gov Support Team
Dear Manuel, Please send an…
Dear Manuel,
Please send an email to Ms. Tammy Dunn at HUD. She will assist on getting your SSN updated in FHA Connection.
Please provide your first and last name, as well as Counselor Exam ID: DC93913689, in your email so that she is able to locate your account quickly.
Tammy.M.Dunn@HUD.gov
Again, we apologize about the confusion this has been.
Sincerely,
The HUDhousingcounselors.hud.gov Support Team