Ticket from Roberto Ramirez - User Account

Submitted by camurexerciinh… (not verified) on

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Submitted by Customer Suppo… on Tue, 01/21/2025 - 08:47

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Hello,

Support has reset your account. Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked again.

Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.

About Microsoft Authenticator - Microsoft Support

Get verification codes with Google Authenticator - Android - Google Account Help

Sincerely,

The HUDhousingcounselors.hud.gov Support Team

I upgraded my phone and now I'm having trouble accessing the Microsoft authenticator app to log in. I'm currently in the process of getting certified as a housing counselor and need access to the training resources, any help would be greatly appreciated. Thanks!
email
rramirez@nedahome.org
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