I've left 2 messages - filled this out at least twice and did an online chat and have yet to hear from anyone??? I was confirmed for HUD Housing counselor test for this past Monday at 530pm. In order to access it requested a 6 digit code, which I was not provided- I would like to reschedule this for 4pm on February 4th please- could someone get back to me please Hello Tammy, You have received this message as a reminder for your upcoming assessment: HUD Housing Counselor Certification Exam – Online. Please see below for your scheduled assessment details: Assessment Name: HUD Housing Counselor Certification Exam – Online Date: 27 January 2025 Time: 17:30 Test Duration: 120 Please access this Kryterion Online Test Taker Guide for instructions about how to prepare for your Online Proctored exam at least one day prior to your scheduled appointment time. To launch the assessment, log into your account at HUDHousingCounselors.com and go to the Exam Center page. Click on the launch button to the right of the name of your assessment to begin. Note: A detached webcam is no longer required for the online proctored exam and Biometrics requirements have changed. Candidates must display valid, government-issued photo ID to the proctor for review upon request. The name on your ID must match the name on the candidate account. Keystroke Authentication is no longer required IMPORTANT NOTE: If you experience technical difficulties during set-up, launch, or within your Assessment, please contact the Kryterion Technical Support via chat or webform. Please note that the online proctored exam you have scheduled for is supported by standard English keyboards only. If you are using a non English standard keyboard please go to Microsoft's Support Website for instructions on modifying your keyboard to ensure a successful test launch. No Shows and Cancellations: Reminder, you cannot reschedule or cancel this scheduled test session with less than twenty four (24) hours notice and rescheduling or cancelling requires contacting client at client email. If you reschedule or cancel your registration with less than the notice listed above, you may be required to pay an additional fee. Reasonable Accommodations: Arrangements for reasonable accommodations must be coordinated prior to scheduling your test session, with at least 45 days’ advance notice. If you need an accommodation, you will need to complete a request at HUDHousingCounselors.com/Support. You may need to cancel this session and reschedule.