Thank you for informing us of the issue you are experiencing. To better enable us to resolve the issue, please provide more information by updating this ticket via the link at the bottom of this message. If applicable, include the screen shots or user error messages when you attempt to login. Also please confirm they type of exam you have completed.
To complete your account creation on HUDHousingCounselors.hud.gov, you will receive an email to verify your email address. If you do not receive a verification email within several minutes of creating your account, check your Spam or Junk folders to make sure the email was not misdirected.
If you have passed the exam, your next step is to authorize the transfer of your passing test results to FHA Connection. To do this, sign in to your account on HUDHousingCounselors.hud.gov and select the "Exam" tab in your User Profile. Then, select “Transfer Results to FHA Connection.” If you are already signed in, you can directly access the Transfer Results page. You will receive an email confirmation that contains your Counselor Exam ID, which you will need to complete the HUD Certified Housing Counselor Application.
A counselor will not be officially placed in the certified counselor database until the Agency FHA Connection Application Coordinator successfully validates counselor employment in the FHA Connection system. After you submit your application in FHA Connection, you should alert your Agency FHA Connection Coordinator to validate your employment.
Certificates are available to print after the candidate's employment is verified in FHA Connection. Find instructions for printing your certificate here.
What’s the next steps after passing exam? I’ve been trying to transfer my results. My old login wasn’t working, so I created a new login and it doesn’t recognize me. How can I resolve this matter?
HUD's Office of Housing Counseling
Comments
Dear Sonya, Thank you for…
Dear Sonya,
Thank you for informing us of the issue you are experiencing. To better enable us to resolve the issue, please provide more information by updating this ticket via the link at the bottom of this message. If applicable, include the screen shots or user error messages when you attempt to login. Also please confirm they type of exam you have completed.
To complete your account creation on HUDHousingCounselors.hud.gov, you will receive an email to verify your email address. If you do not receive a verification email within several minutes of creating your account, check your Spam or Junk folders to make sure the email was not misdirected.
Sincerely,
TheHUDhousingcounselors.hud.gov Support Team
Dear Sonya, If you have…
Dear Sonya,
If you have passed the exam, your next step is to authorize the transfer of your passing test results to FHA Connection. To do this, sign in to your account on HUDHousingCounselors.hud.gov and select the "Exam" tab in your User Profile. Then, select “Transfer Results to FHA Connection.” If you are already signed in, you can directly access the Transfer Results page. You will receive an email confirmation that contains your Counselor Exam ID, which you will need to complete the HUD Certified Housing Counselor Application.
For additional steps to certification visit the HUD Exchange website and view the HUD Certified Housing Counselor Application Process.
A counselor will not be officially placed in the certified counselor database until the Agency FHA Connection Application Coordinator successfully validates counselor employment in the FHA Connection system. After you submit your application in FHA Connection, you should alert your Agency FHA Connection Coordinator to validate your employment.
Certificates are available to print after the candidate's employment is verified in FHA Connection. Find instructions for printing your certificate here.
Sincerely,
TheHUDHousingCounselors.hud.gov Support Team