Seem to be locked out of my account. Am being sent to "Support" for help but there is no help there.
Am scheduled to take HECM exam 2/20 at 1:30 EST. If I can't get this resolved, I will need to cancel by 1:30EST today.
Thanks. If you can call, I can be reached at 847.420.5732
email
vickiburesh@sbcglobal.net
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HUD's Office of Housing Counseling
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Hello, Support has reset…
Hello,
Support has reset your account. Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked again.
Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.
About Microsoft Authenticator - Microsoft Support
Get verification codes with Google Authenticator - Android - Google Account Help
Get verification codes with Google Authenticator - iPhone & iPad - Google Account Help
Sincerely,
The HUDhousingcounselors.hud.gov Support Team