Good morning my name is Madeline Morales I'm calling from Amahad housing counselor Spanish collision for housing and I'm trying to access my heckam exam this morning and I'm having difficulty accessing the test because is the website is not accepting my password I've tried to reset it and it's not accepting. It asked me to do a ticket so I'm right now I'm waiting for a response. You can reach me at 773-603-7384.