Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked.
Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.
We are having issues with the website accepting the housing counselor exam payment-it keeps saying the authenticator times out but codes are only good for 30 seconds. What is the work around?
HUD's Office of Housing Counseling
Comments
Dear Aliyah, Please note you…
Dear Aliyah,
Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked.
Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.
About Microsoft Authenticator - Microsoft Support
Get verification codes with Google Authenticator - Android - Google Account Help
Get verification codes with Google Authenticator - iPhone & iPad - Google Account Help
Sincerely,
The HUDhousingcounselors.hud.gov Support Team