Ticket from Zellene Black - General

Submitted by camurexerciinh… (not verified) on

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Submitted by Customer Servi… on Thu, 02/27/2025 - 12:59

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Hello,

Support shows there there are THREE accounts associated with the name Zellene Black. The following emails and associated usernames were found: 

zelleneblack97@gmail.com and zelleb97

ZBlack@pwcgov.org and zelleneb97

ZBlack@pwcgov.com and zelleneblack97

Please specify which account it is that you are using to log in and which you would like Support to cancel and remove.

The HUDhousingcounselors.hud.gov Support Team 

Submitted by Customer Servi… on Fri, 02/28/2025 - 16:56

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Hello,

Support is contacting you again in regard to your request. Support will make one more attempt to contact you and receive a response before this ticket request is closed.

Sincerely,

The HUDhousingcounselors.hud.gov Support Team 

Submitted by Customer Servi… on Mon, 03/03/2025 - 16:15

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Hello,

Support is contacting you again in regard to your request. Support will make one more attempt to contact you and receive a response before this ticket request is closed.

Sincerely,

The HUDhousingcounselors.hud.gov Support Team 

Submitted by Customer Servi… on Tue, 03/04/2025 - 10:25

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Hello,

Support has not received your response. Therefore, we have closed this ticket.

If you still require assistance, please submit another ticket.

Sincerely,

The HUDHousingCounselors.hud.gov Support Team

I'm trying to get back into my account, and it's requesting an authorization code. I downloaded the Google Authenticator on my phone, but I still have not received the code to get into my account. Can someone please call me and walk me through this? I'm trying to access my account so I can take the practice exam and register for the housing counselor exam. You may contact me at 551-227-0100 (cell or 703-792-3710 (office. Thank you in advance, Zellene Black
email
ZBlack@pwcgov.org
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