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Dear Rebecca,

Thank you for informing us of the issue you are experiencing. To better enable us to resolve the issue, please provide Support with the email that is associated with your account in order to further assist you. 

Sincerely,

The HUDHousingCounselors.hud.gov Support Team

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Dear Rebecca,

Support is reaching out to see if you were able to access your account. If you unable to access your account, please provide support with the email address associated with the account in order to look further into the issue you are experiencing. 

Should you have any further difficulties, please contact us for a swift resolution. Your alerts help us to maintain and repair the system.

Sincerely,

The HUDHousingCounselors.hud.gov Support Team

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Dear Rebecca

As we did not receive any further detail regarding the technical issue described, we will conclude that the matter is resolved.

Should you have any further difficulties, please contact us for a swift resolution. Your alerts help us to maintain and repair the system.

Sincerely,

The HUDHousingCounselors.hud.gov Support Team

I am trying to log in to take the practice HECM exam and it is asking me for an Assessment ID and Password.

Here is a screenshot. I don’t know what these are, and if I set them myself, I don’t remember them.

email
reyes@aokgov.com
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