My name is Ariel and you can call me back at 986-217-8788 and again that's 986-217-8788 and I need to do my exam today at 1:00 and it is now 10:00 and I am locked out of my account. It will not let me log back into anything. I really need you guys to call me back please Thank you.
email
ariel@aafvhope.org
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HUD's Office of Housing Counseling
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Dear Ariel, Support has…
Dear Ariel,
Support has reset your account. Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked again.
Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.
About Microsoft Authenticator - Microsoft Support
Get verification codes with Google Authenticator - Android - Google Account Help
Get verification codes with Google Authenticator - iPhone & iPad - Google Account Help
Sincerely,
The HUDhousingcounselors.hud.gov Support Team