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Dear Dawn,

Upon completion of the certification exam, each candidate receives an immediate PASS or FAIL notification, as applicable. Candidates who pass receive an email outlining next steps. Those who fail receive an email report with information as described in the practice exam feedback explanation. Passing scores are not provided to test takers, but those who do not pass can access their scaled score on the User Profile page of their HUDHousingCounselors.hud.gov account.

Note: The minimum passing score is 500. Test takers do not receive information on topic area weighting with their exam scores. For most information, please visit the HUD FAQ on scaled scoring.

Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked again.

Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.

About Microsoft Authenticator - Microsoft Support

Get verification codes with Google Authenticator - Android - Google Account Help

Get verification codes with Google Authenticator - iPhone & iPad - Google Account Help

Sincerely,

The HUDhousingcounselors.hud.gov Support Team

Hi my name is Dawn Cherie Jasper. Telephone number is area code 773-830-6875. E-mail is volunteer-talkmsgso@yahoo.com. That's VOLUNTEERSTEWARD Dash TALK msgso@yahoo.com. Volunteersteward-talkmsgso@yahoo.com The first information I gave you was incorrect. I'm trying to get information regarding the highest number that you can get on the I'd search Council certification and with the lowest score you can get to pass and I'm having a bit of a challenge signing in. Thank you. Bye bye. Look forward to hearing from someone soon.

email
volunteersteward-talkmsgso@yahoo.com
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