Thank you for informing us of the issue you are experiencing. We are working to replicate the issue and consulting with our technical staff to resolve it as quickly as possible.
If applicable, we will contact you once the issue is resolved.
Support is reaching out to see if your transaction did go through. If the transaction did not go through this typically happens when your card requires you to verify the payment by entering a code that is sent to you via text. If your card was charged, we will need the last 4 digits of your card that was used so we can confirm the payment on our end.
Support is following up to see if your transaction did go through. If the transaction did not go through this typically happens when your card requires you to verify the payment by entering a code that is sent to you via text. If your card was charged, we will need the last 4 digits of your card that was used so we can confirm the payment on our end.
thank you, the last 4 digits are 3870.
what date is my test? I know I signed up for March and May. I would like to have a test date in May.
thanks again,
Helen Scanlon
We will check the status of payment and if in fact the purchase was valid. Please be advised our records indicate that you are currently not registered for an exam in March or May. We will reach back out to notify you if the charge was in fact processed.
According to our records the payment did not successfully go through on our end. Please feel free to schedule and pay for your exam at your own convenience.
HUD's Office of Housing Counseling
Comments
Dear Helen, Thank you for…
Dear Helen,
Thank you for informing us of the issue you are experiencing. We are working to replicate the issue and consulting with our technical staff to resolve it as quickly as possible.
If applicable, we will contact you once the issue is resolved.
Sincerely,
The HUDHousingCounselors.hud.gov Support Team
Dear Helen, Support is…
Dear Helen,
Support is reaching out to see if your transaction did go through. If the transaction did not go through this typically happens when your card requires you to verify the payment by entering a code that is sent to you via text. If your card was charged, we will need the last 4 digits of your card that was used so we can confirm the payment on our end.
Sincerely,
TheHUDhousingcounselors.hud.gov Support Team
Dear Helen, Support is…
Dear Helen,
Support is following up to see if your transaction did go through. If the transaction did not go through this typically happens when your card requires you to verify the payment by entering a code that is sent to you via text. If your card was charged, we will need the last 4 digits of your card that was used so we can confirm the payment on our end.
Sincerely,
The HUDHousingCounselors.hud.gov Support Team
thank you, the last 4 digits…
thank you, the last 4 digits are 3870.
what date is my test? I know I signed up for March and May. I would like to have a test date in May.
thanks again,
Helen Scanlon
Dear Helen, We will check…
Dear Helen,
We will check the status of payment and if in fact the purchase was valid. Please be advised our records indicate that you are currently not registered for an exam in March or May. We will reach back out to notify you if the charge was in fact processed.
Sincerely,
TheHUDhousingcounselors.hud.gov Support Team
Dear Helen, According to our…
Dear Helen,
According to our records the payment did not successfully go through on our end. Please feel free to schedule and pay for your exam at your own convenience.
Sincerely,
TheHUDhousingcounselors.hud.gov Support Team