I am experiencing difficulty in registering for the HUDhousing Counselors practice exams. I wassent an email in response to the first ticket I submitted. I also got to the two step Authenticator. Now I have been messaged to contact support again to reset my password. Please help.
email
Joycecollins911@gmail.com
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HUD's Office of Housing Counseling
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Dear Joyce, If you are…
Dear Joyce,
If you are unable to recall your password, enter your account email in the Forgot Password? tool. Within a few minutes, you will receive an email with a link to verify that you are the account owner. You will need to set a new account password after email verification. Support does not assign or have access to user passwords.
If you do not receive the email with the link to reset your password, please check your spam and junk folders. Please also verify that you are checking the correct email address.
If you still require assistance, please call 210-489-1461. Hours of operation are 8:00 a.m. to 4:30 p.m. Eastern time Monday–Friday except Federal holidays.
Sincerely,
TheHUDhousingcounselors.hud.gov Support Team