If you are unable to recall your password, enter your account email in the Forgot Password? tool. Within a few minutes, you will receive an email with a link to verify that you are the account owner. You will need to set a new account password after email verification. Support does not assign or have access to user passwords.
If you do not receive the email with the link to reset your password, please check your spam and junk folders. Please also verify that you are checking the correct email address.
My account is telling me i need to have my password reset yet again. i was able to do the TFA several days ago. So unsure why i am being locked out. Thank you in advance,
HUD's Office of Housing Counseling
Comments
Dear Booker, If you are…
Dear Booker,
If you are unable to recall your password, enter your account email in the Forgot Password? tool. Within a few minutes, you will receive an email with a link to verify that you are the account owner. You will need to set a new account password after email verification. Support does not assign or have access to user passwords.
If you do not receive the email with the link to reset your password, please check your spam and junk folders. Please also verify that you are checking the correct email address.
Support has reset your account again.
Sincerely,
TheHUDhousingcounselors.hud.gov Support Team