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Dear Susan,

Support has reset your account. Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked again.

Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.

About Microsoft Authenticator - Microsoft Support

Get verification codes with Google Authenticator - Android - Google Account Help

Get verification codes with Google Authenticator - iPhone & iPad - Google Account Help

Sincerely,

The HUDhousingcounselors.hud.gov Support Team

Hi my name is Susan Sue. I experienced a difficulty to get A2 factor authentication quote. My user ID is Husky 2015. My phone number is 949-396-3778. Please call me back. Thank you.

email
susansu@cchcla.org
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