Ticket from Susan Su - User Account

Submitted by camurexerciinh… (not verified) on

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Submitted by Customer Support on Wed, 04/02/2025 - 08:32

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Dear Susan,

Please be advised that you will need to close all windows and browsers and retry again. Support is unable to generate the code for you. 

Sincerely,

The HUDhousingcounselors.hud.gov Support Team

Hi, I tried to add an account to Microsoft Authenticator App by scan the QR code from the email you sent to me , it said: 'You've already used this QR code to add an account. Generate a new QR code and try again." Please generate a new QR code. Thank you.
email
susansu@cchcla.org
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