Hi, my name is Jessica Peck. I'm trying to log into my account and it says to contact support to reset your access. If somebody could please give me a call back, I'd appreciate it. My phone number is 435-327-5774. Thank you so much. Have a good day. Bye.
email
jpeck@utahpha.org
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HUD's Office of Housing Counseling
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Dear Jessica, Support has…
Dear Jessica,
Support has reset your account. Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked again.
Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.
About Microsoft Authenticator - Microsoft Support
Get verification codes with Google Authenticator - Android - Google Account Help
Get verification codes with Google Authenticator - iPhone & iPad - Google Account Help
Sincerely,
The HUDhousingcounselors.hud.gov Support Team