Thank you for informing us of the issue you are experiencing. To better enable us to resolve the issue, please provide more information by updating this ticket via the link at the bottom of this message. If applicable, the module number ex: 1.1,1.2,1.3 and also is the module not going to the next page or not allowing you to answer the question or does it not allow you to complete the module?
Support shows Interactive Training Modules Status: Make sure you complete the interactive 30 second video to ensure the modules are complete at the end of each module. Support will look into this further and will reach out if further information is needed.
The technical problems affecting the website have been resolved. You can now return to HUDHousingCounselors.hud.gov and continue your intended activity.
As we did not receive any further detail regarding the technical issue described, we will conclude that the matter is resolved.
Should you have any further difficulties, please contact us for a swift resolution. Your alerts help us to maintain and repair the system.
HUD's Office of Housing Counseling
Comments
Dear Charles, Thank you for…
Dear Charles,
Thank you for informing us of the issue you are experiencing. To better enable us to resolve the issue, please provide more information by updating this ticket via the link at the bottom of this message. If applicable, the module number ex: 1.1,1.2,1.3 and also is the module not going to the next page or not allowing you to answer the question or does it not allow you to complete the module?
Sincerely,
The HUDHousingCounselors.hud.gov Support Team
I finished 1.1 There is no…
I finished 1.1
There is no quiz after showing and no way to progress beyond the slides.
1.2
1.3 etc are not showing.
Dear Charles, Support shows…
Dear Charles,
Support shows Interactive Training Modules Status: Make sure you complete the interactive 30 second video to ensure the modules are complete at the end of each module. Support will look into this further and will reach out if further information is needed.
Dear Charles, The technical…
Dear Charles,
The technical problems affecting the website have been resolved. You can now return to HUDHousingCounselors.hud.gov and continue your intended activity.
As we did not receive any further detail regarding the technical issue described, we will conclude that the matter is resolved.
Should you have any further difficulties, please contact us for a swift resolution. Your alerts help us to maintain and repair the system.
Sincerely,
The HUDHousingCounselors.hud.gov Support Team