Ticket from Ben Kerill - Training

Submitted by BenKerill on

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Submitted by Customer Support on Wed, 04/09/2025 - 15:21

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Dear Ben,

Thank you for informing us of the issue you are experiencing. We are working to replicate the issue and consulting with our technical staff to resolve it as quickly as possible.

If applicable, we will contact you once the issue is resolved. 

Sincerely,

The HUDHousingCounselors.hud.gov Support Team

Submitted by Customer Support on Tue, 04/22/2025 - 10:53

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Dear Ben,

The technical problems affecting the website have been resolved. You can now return to HUDHousingCounselors.hud.gov and continue your intended activity.

As we did not receive any further detail regarding the technical issue described, we will conclude that the matter is resolved.

Should you have any further difficulties, please contact us for a swift resolution. Your alerts help us to maintain and repair the system.

Sincerely,

The HUDHousingCounselors.hud.gov Support Team

The glossary leads to a broken link in every single module for weeks now. Not one single link in the training, in any module, leads anywhere except an error screen. In the practice exam, questions 75-80 are the exact same as questions 81-86. None of the training is as specific as the knowledge assessment or practice exam is, and will gloss over important information in one or two sentences on one random slide.
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ben@edisonneighborhood.com
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