Hi, my name is Catherine Rivera. I'm calling because I am logged out of my account. It says contact support for access. I believe it's regarding the authenticator. Please give me a call back as soon as possible. My exam was supposed to be for 11:00. My number is 774253 3514. Thank you
email
CRivera@ccfrdioc.org
Archived
Unarchive
HUD's Office of Housing Counseling
Comments
Dear Catherine, Support has…
Dear Catherine,
Support has reset your account. Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked again.
Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.
About Microsoft Authenticator - Microsoft Support
Get verification codes with Google Authenticator - Android - Google Account Help
Get verification codes with Google Authenticator - iPhone & iPad - Google Account Help
Sincerely,
The HUDhousingcounselors.hud.gov Support Team