This is Megan Freeman again. I am trying to print my housing counselor certificate and I have tried the multiple authentication multiple times using both the Microsoft and the Google and I am now locked out of my account again. So if you could please reset my account I would appreciate it. My number 913-787-5545. Thank you.
email
mfreeman@chwckck.org
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HUD's Office of Housing Counseling
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Dear Meghan, Support shows…
Dear Meghan,
Support shows you still have 3 chances to set up your TFA. If your account states your code is invalid, please attempt from your authenticator app deleting the HUD account and re-adding it. Then re-try again.
Sincerely,
The HUDhousingcounselors.hud.gov Support Team