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Dear Christine,

Support has reset your account. Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked again.

Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.

About Microsoft Authenticator - Microsoft Support

Get verification codes with Google Authenticator - Android - Google Account Help

Get verification codes with Google Authenticator - iPhone & iPad - Google Account Help

Sincerely,

The HUDhousingcounselors.hud.gov Support Team

Reference number 06932401. I have problem log into my account doesn't send me the temporary password. Is that possible? You can tell me first name Christine, last name Huang Huang, phone number 949-351-9515, my e-mail address chris92604@icloud.com. Thank you, appreciate your help.

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chris92604@icloud.com
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