Hi, my name is Alexa Redmond. I have my exam at 10 AM Eastern Standard Time and I can't log into my account. If someone could give me a call as soon as possible at 484-661-6828 again 484-661-6828 thank you. Bye bye
email
alexaleeramirez@gmail.com
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HUD's Office of Housing Counseling
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Dear Alexa, Support has…
Dear Alexa,
Support has reset your account. Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked again.
Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.
About Microsoft Authenticator - Microsoft Support
Get verification codes with Google Authenticator - Android - Google Account Help
Get verification codes with Google Authenticator - iPhone & iPad - Google Account Help
Sincerely,
The HUDhousingcounselors.hud.gov Support Team